Refund Policy
Effective Date: 24June, 2024
Thank you for shopping with Glopify. We strive to provide high-quality cosmetic products and excellent customer service. Due to the nature of our products, all sales are final, and we do not offer refunds except in specific cases as outlined below. Please read our refund policy carefully before making a purchase.
1. No Refunds on Cosmetic Products
All Sales Are Final
Due to hygiene and safety concerns, we do not offer refunds on any of our cosmetic products. All sales are final. Please ensure you review your order carefully before completing your purchase.
2. Exceptions
Defective or Damaged Products
If you receive a defective or damaged product, you may be eligible for a refund or replacement. To be eligible for a refund or replacement due to a defective or damaged product, please follow these steps:
-
- Contact Us: Email us at glopify@gmail.com within 2 days of receiving your order. Include your order number and a detailed description of the defect or damage, along with photos of the product and packaging.
-
- Assessment: Our team will assess the reported issue and determine whether you are eligible for a refund or replacement.
-
- Resolution: If eligible, we will provide instructions for returning the defective or damaged product (if necessary) and will arrange for a refund or replacement.
Incorrect Items
If you receive an incorrect item in your order, please contact us within 2 days of receiving your order. We will arrange for the correct item to be sent to you and provide instructions for returning the incorrect item.
3. Refund Process
Refund Method
If a refund is approved, it will be processed using the original method of payment. Refunds will take 4-5 business days to appear in your account, depending on your bank or credit card issuer.
Return Shipping
In cases where a return is necessary, we will provide you with instructions for returning the product. We will cover the cost of return shipping for defective, damaged, or incorrect items.
4. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at:
Sarwan Industries
S 54, Kumawat Colony,
Khatipura Road, Jhotwara,
Jaipur, 302012
Email: glopify@gmail.com
Phone: +91-7851869759
Thank you for choosing Glopify. We appreciate your understanding and cooperation with our refund policy, and we are committed to ensuring your satisfaction with our products and services.
